Frequently Asked Questions

WHAT KIND OF SERVICES YOU OFFER?

Pickup North Cyprus Taxi Transfer provides a quality door to door transport. We offer transfer service to (airports, hotels, cities) all points of Cyprus.


HOW CAN I TRUST YOU ?

Just like our hundreds of customers, you can also surely trust us. Our guaranteed service will always be available.


DO YOU PROVIDE MY SHARED SHUTTLE TRANSFER WITH SAME PRICE EVEN I AM ONLY ONE PERSON?

Yes. Do not be surprise :) Our service is guaranteed for all flights with shared transfer price even you are only one person on the car.


HOW DO I MAKE RESERVATION?

The easiest way to book your airport transfer is via the secure online booking form. Just fill out your transfer reservation form at any of the options that apply to you on our website or give us a call or contact by email. Click here to go transfer reservation booking page.


WHY ONLY ONLINE RESERVATION ?

To be able to prevent misunderstanding, transfer details should be entered by passengers directly.


HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?

We require at least 24 hours processing your reservation with online booking on our website; therefore we cannot guarantee service for bookings made less than 24 hours in advance. An online booking can be made up to 24 hours prior to travel. After that you will be required to call us to check availability.


HOW DO I FIND MY DRIVER?

The driver will meet you at the Arrival Hall with our company board (PickUp Transfer).


WHAT HAPPENS IF SOMEONE DOES NOT COME TO MEET ME?

You should call our assistance number. Our customer support representative will ready 7/24 for you. You can be assured that we will solve the problem as soon as possible. To be able to go contact page click here.


WHAT IS YOUR CANCELLATION POLICY?

If PickUp Travel cannot reach the phone numbers given by the customer, it reserves the right to cancel and/or change it on its own initiative. For cancellations and/or changes to be made up to 24 hours before the transfer date, full refund will be done without any cut. 50% of the transfer fee is refunded in a change and/or refund request for our services that are less than 24 hours but more than 6 hours before the transfer date. If less than 6 hours left to the transfer time, no refund will be made.


WHAT HAPPENS IF MY FLIGHT IS DELAYED?

It does not matter. Happiness of our customer is the most important thing. Pickup North Cyprus Taxi Transfer continuously updates all flight arrival times prior to landing. When you arrive we arrive, We guarantee that for private and vip transfers. For shared transfers, we will provide our first transfer vehicle which is suitable.

Lütfen dikkatle okuyunuz

  1. Havalimanına gidiyorsanız, adresinizden alınma saati, yolculuğunuzdan 1 gün önce 19:00 ile 21:00 arasında SMS ile bildirilir.
  2. Havalimanından alınacaksanız, çıkış kapısında karşılama, yolcu adı veya mtstur yazılı logo ile olacaktır.
  3. Paylaşımlı transfer için kişi başı 1 küçük ve 1 büyük valizden fazlası varsa lütfen belirtin. Bildirilmeyen ek valizler araca alınmaz.
  4. Yolculuğunuza saat kalana kadar revervasyon yapabilirsiniz.